Privacy policy

Alexander Green Office Interiors Limited – Privacy Policy

The security and privacy of our customers’ personal and/or business information is of paramount importance to us, and our internal systems and procedures ensure that any personal and/or business data we hold is protected. This policy explains our approach to data protection in compliance with the General Data Protection Regulations (GDPR) 2018. Under these regulations, we act as Data Controller due to the need for us to collect and retain certain information.

This policy provides information in respect of:

What personal and/or business information do we collect:

Why do we need to collect/hold your personal and/or business information:

The nature of our business and the framework within which we operate means that we collect and hold personal and/or business data because we have a legitimate business interest in doing so. Certain data is required to enable us to perform the duties we are commissioned to perform.

How do we use the personal and/or business Information we hold:

Depending on the services or products you have ordered from us, we will process and retain the personal and/or business information we need to enable us to fully deliver those services or products, or to ensure we remain compliant with any relevant law.

Sharing your personal and/or business information:

The performance of our duties may require us to share your information with other parties in accordance with the needs specified above. Such parties may include:

Where information is shared with others as outlined above, these organisations will have their own privacy policies and procedures in place which can be requested by you directly.

From time to time we may contact you to ask for feedback on our services and products, and this may be by telephone, email of written correspondence. You can let us know if you do not wish to be contacted in such circumstances and we will amend our records accordingly.

We do not sell or share information with third parties for the purposes of marketing or sales, unless your specific consent has been requested and given in advance.

Should our business be sold or transferred, we will transfer your personal and/or business information to the recipient organisation only in order to ensure that legal compliance is preserved and that they are able to perform their legitimate business.

Retention and disposal of your personal and/or business information:

We will only retain your personal and/or business information in order to enable us to provide services and products to you. Should you at any time wish to request that we remove your personal and /or business information from our records, we will carry this out immediately. You may choose to request that we hold your contact details indefinitely in order to maintain contact about our services and products.

Your rights and information protection:

You have certain rights in respect of the personal data we hold about you and the way in which it is managed by us. These rights include:

Should you wish to exercise any of these rights or if you require any additional information in relation to this policy, you can contact us at sales@alexandergreeninteriors.co.uk.

Technical and analytical data and the use of cookies:

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is only used by us to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser.

Changes to this Privacy Policy:

This Privacy Policy was last updated on 18 December 2019. We will keep this policy under review and may from time to time update or amend it. Our new website is currently in development and when launched will always carry the most up to date policy version. Copies can be made available in other formats upon request or as part of our service information packs issued to customers.

Contact Information

Questions about this Privacy Policy and our GDPR compliance can be addressed to Lee Alexander, Alexander Green Office Interiors, Unit 3-4, The Power House, Lumen Road, Royston, Hertfordshire SG8 7AG. Our telephone number is 01763 500115 and our email address is sales@alexandergreeninteriors.co.uk.

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I would highly recommend Alexander Green Interiors. They gave a very friendly and efficient service and the quality of the screens provided is very good. Having the screens fitted has allowed us to continue to work as a team in the office and has given us the confidence to do so.

1G Dynamics

Lee is the perfect supplier. He was honest, reliable and worked in a speedy manner. Lee is friendly and wasn't pushy; he gave us the best advice and waited for us to be ready to purchase. The desks were fitted in a clean and professional manner so there was little disruption to our office. I could not recommend Lee enough and I will certainly be using his services again in the future. Thank you for looking after us Lee!

Busy Bee Recruitment

Lee has provided office furniture to our business as well as to customers we have introduced him to. In all cases Lee has listened to what we and our customers have wanted and has gone that extra mile by suggesting alternatives and improvements to our customers’ requirements. Lee has always been prompt in attending to our customers’ requests and has always delivered on his proposals. I have recently visited our customers' offices and the attention to detail in Lee's furniture has been second to none. Their knowledge of the furniture industry is amazing and his attention to detail shines through on his projects. Lee and Alexander Green are our 'go to' office interiors business, and we are truly happy to recommend them whenever and wherever possible.

Cambridge Networks

Over a testing period for our business, Alexander Green have proven a reliable and innovative supplier who can be trusted to offer the best in service and quality.

IM Products

If you are looking for an office furniture supplier who will take the trouble to ensure that a chair fits you, as well as your budget, please contact Lee Alexander. He truly offers a personal service. I recommended Lee Alexander to my neighbour, who was in severe back pain from working at the kitchen table with an unsuitable chair. I loaned him one of Lee Alexander's chairs, and he quickly ordered one for himself. I just love my new table. Thank you for arranging it to be made to measure so that we can have two people working at a Covid-safe distance in a relatively small space. The little beech trim to the white table that you suggested makes it look like much more expensive than it actually was.

Janeteva Estate Management

The specification, design and supply of furniture components was assisted in a professional manner, making the ordering process a good experience. I found the installation team very knowledgeable and friendly. The provision of an installation supervisor as a point of contact on the day expedited the works without the need for too much input from myself, leaving me free to pursue other aspects of the project.

The team were attentive during a brief Health & Safety induction and adhered to conditions set out on the Permit To Work. The installation went smoothly and the room was left in specified condition. I particularly liked the fact that I was asked if everything was satisfactory before the team left site, negating any need for snagging to be undertaken. I would definitely use Alexander Green again.

Johnson Matthey

We have done business with Alexander Green Interiors for a number of years and have always received a reliable and professional service from them. Their communications are excellent and customer satisfaction is one of their top priorities. They are our first port of call when we require office and bespoke furniture. Lee takes time to fully understand our requirements and goes out of his way to ensure that we are left satisfied with the end results. He has been especially helpful during the recent COVID-19 pandemic, and has worked with us to install screens to protect our staff and keep key areas of our business operational.

Johnson Matthey Royston

When we were looking to improve our office space we were referred to Alexander Green by a trusted supplier. From the moment we met with Lee we were very impressed, and what began as a project to supply some new office furniture has turned into a full redesign - with significant modifications due to Covid-19 compliance - and we are delighted with the outcome. Lee took a detailed brief and made some fantastic recommendations regarding supplying power, creating storage and enabling the team to work safely within the new government guidelines. We would thoroughly recommend Alexander Green to any business that’s looking for creative office solutions.

Kamal Dhariwal, Kale & Damson

Lee helped us out with our request for a bespoke screen to enable visits to take place in our Garden Room. Initially he wasn't sure if what we wanted could be done, but he and his team managed to find a way to make what we wanted and to deliver the extra large screen in less than a week. We have been delighted with the results, as it has meant that residents and relatives have been able to see each other again in the safest possible environment.

Margaret House Residential and Dementia Care Home

I would like to thank you for the recent supply install of some office furniture that you undertook for us. The range of product and the assistance received in choosing was only the start of the journey; your communication was excellent throughout with a speedy delivery and professional install by the most courteous professional crew that I could ever have wished for. Not only was the install a joy the final product is of great quality and I couldn’t be happier with the end result.

To summarise, I would have no hesitation in recommending you and your team as you really have delivered a service that can only be described as ‘above and beyond’.

Safety & Health Ltd

On 1st June this year we moved our old site based in Ely to 12 miles down the road in Chatteris. The move was a great success from every point of view. The move allowed us as a business to grow up, to go from a make-do culture where the offices were concerned to a more professional approach. Lee and his company allowed this to happen seamlessly. Lee himself was a great guy to work with and his fitting team were experienced, understood the product and fitted it all to a very high standard. Lee was competitive, always available to talk ideas through and gave some great ideas that if you weren’t in the office industry you wouldn’t know – 8 workstations on one integral frame and pull-out desktops, for example. I would use Lee and his team again in a heartbeat and would thoroughly recommend them to anyone who was looking at office furniture, however big or small.

Suncrop

The chair is excellent! It's so good to have the supportive back, and you were absolutely right about the arms on the chair; I use them all the time to support my own arms when typing or using the mouse. I've had no upper back pain, or upper arm pain, when sitting in the chair. I really notice the difference when occasionally I sit at a different desk with a much poorer chair!

I have recently moved my desk to a different room in the house, so I now have more room at my workspace and I appreciate the adjustability of the chair even more.

In summary: excellent chair and excellent service!

Tim

We had new office fit-outs carried out by Alexander Green Office Interiors consisting of four admin departments, each needing to seat 12 staff. Our specific needs were expertly advised and supported with technical drawings and 3D previews which gave us a realistic idea of composition and overall finish. Competitors advised that seating 12 staff adequately was not possible, but Alexander Green were able to fulfil. The entire process from survey to installation was faultless. Communication was excellent, with Lee always keeping us notified via email of delivery times and promptly answering all queries. Installation dates were met as planned and installers were professional and tidy. Outstanding service and care; would definitely use again.

TSG Building Services Plc

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